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Welcome To our F.A.Q page, here you will find a reliable source of quick information, if you do not find your answer here, please contact us trough our contact page.
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When will i receive my product after placing an order?
You will receieve you product once Xtrato Designs TM Reviews your order, usually this is done with the most current products , Released within the past six months.
For all other products, you should have a direct Link that will grant you access to your current product , you will have 24 hours to download the product.
PS : Make sure you have a definitive Computer for download, Suspicious activity and multiple IP acces, will result in a Ban from our server and Licence will be revoked, as well as Legal Action againts the account holder.
Useful Links
I Just proccessed my order, I dont see a link to my template?
What type of payments does Xtrato Designs Support?
Currently, Xtrato Designs Supports The Fallowing Payments:
What are EXTRAS ( SPICE IT UP) ?
To Receive Support, Please Visit our support Center, By Clicking on the "CUSTOMER SUPPORT" localted on the top right Of this page.
In order for you to access the support module, you will need to Log in using the credentials from This website cart ( username and password ) , once there, log in and you will be taken trough a few steps to open a customer support ticket.
You can also Give us a call at the number located above
Useful Links:
Where do i Go for Customer Support?
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